Arbor Parent Portal

What is the Arbor Parent Portal used for?

Currently, our school enables parents/carers to:

• Upload and update essential information about your child on a request basis
• Enables you to report absences and review your child's attendance record
• Manage payment accounts and make payments directly for schools meals, trips and more
• Receive important communication about updates and future events going on in the school

Not used Arbor Parent Portal before?

To gain access to the Parent Portal for the first time and view your child's dashboard, you can do this by the following link: Log in to your School | Arbor

Click the “First time logging in” option in the bottom left corner.

1. Enter your email address.  This must be the address that we have on record for you.
2. Click “Set Password”
3. Remember, you need to set up your Arbor parent account in a normal browser so that you can enter your child’s date of birth when the pop-up window appears.
4. Once you have set your password, you need to agree to the terms and conditions to proceed to your dashboard

Once you have logged in, we recommend that you save the Arbor log in page to your favourites or bookmarks, so you can access it easily in the future.  

On your first login only, you will need to enter your child’s date of birth to access the dashboard. 

How do I download the Arbor App?

Whilst you can access Arbor from a browser window on an iPad, iPhone or other mobile device, it works better through the Parent App or via the Parent Portal on a computer.

1. Visit the Arbor login page or download the Arbor Parent Portal App to your mobile phone or tablet either the Apple App Store or the Google Play Store
2. Enter your email address
3. Enter the password you set when you first registered
4. We strongly recommend that you enable push notifications, so that you do not miss alerts or notifications

I have more than one child at Millbrook, how do I access each child?

If you have more than one child at Orchard View, you can access and view each child through the same portal by clicking on the name at the drop-down menu with the children’s names in the top-left of the home page, then change sibling.

​On doing this for the first time, you will need to enter your other child’s date of birth to access their dashboard.

I have a child at another school that uses Arbor?

When you log into the Parent Portal or the Arbor App, you can see details about your children that attend one school using Arbor. If you have two children attending the same school, you can easily switch between students in the app or on the portal.

If you have children at more than one school your experience of logging into the Parent Portal and Arbor App will be different. If you use the same email address at both schools, you will be asked which school you want to log into when you log into the app or portal.

You won't be able to switch between children on the portal or app if they attend two different schools. This is because each parent at each school will have a separate profile and account with that school.

I've forgotten my log details?

You will need to log on to the following link: Log in to your School | Arbor

1. Click the “Forgot your password?” option
2. Enter your email address.  This must be the address that the school has on record for you
3. Click “Request Password Reset”
4. Check you email and follow the steps in the email sent from Arbor